Privacy Policy

APPLICATION OF THE PRIVACY POLICY

The Policy defines the manner in which Foyer Général (a division of Darse Industrielle Inc.) uses and protects the information voluntarily provided by users of its site and the information automatically transmitted by their Web server. This Policy applies to the entire https://www.foyergeneral.com/ site as well as to the products and services offered by Foyer Général (a division of Darse Industrielle Inc.). The Policy also explains how to review or update your personal information and how to contact Foyer Général (a division of Darse Industrielle Inc.) with any questions, suggestions or comments. At any time, Foyer Général (a division of Darse Industrielle Inc.) reserves the right to modify its Policy without notice. We recommend that you read our Policy carefully and review it regularly.


COLLECTION OF INFORMATION

Two types of information are collected on our website.


a) Personal information


For the purposes of this Policy, the term "personal information" refers to information that identifies a natural person. Any action related to an online reservation, a registration, the sending of a resume or a contact form requires the voluntary transmission of your personal information. When this information is mandatory for the processing of your request, you will be notified. Among this information, Foyer Général (a division of Darse Industrielle Inc.) Collects:


  • First and last name
  • Street address
  • Email address
  • Phone number


Please note that this list is not exhaustive and may change without notice.


(b) Non-Personal Information


For the purposes of this Policy, the term "non-personal information" refers to anonymous information that is usually recorded by web servers, such as the web protocol address (IP address), the date and time of access, and the operating system and browser used by the user. Demographic statistics about our visitors (age group, country of affiliation, language of correspondence, etc.) and their browsing habits (pages viewed, number of visits, duration of consultation, etc.) are also considered non-personal information. Foyer général (a division of Darse Industrielle Inc.) collects such information, primarily through the use of cookies. Cookies are small data files that the browser installs on the hard drive of a user's computer when they first visit a website. User data is collected to allow Foyer Général (a division of Darse Industrielle Inc.) to provide its products and services as well as for the following purposes: advertising, behavioral analysis and statistics, contact with a customer, interaction with social networks and external platforms, registration and authentication, response to comments, remarketing and targeting according to visiting habits.


INFORMATION COLLECTED


a) Personal Information


COORDINATES


The contact information voluntarily provided by users of the https://www.foyergeneral.com/ website may be used for the following purposes: to confirm receipt of an order, to send information about our company's products and services, to contact them if necessary, to understand their needs and to obtain their level of satisfaction through a survey.


(b) Non-Personal Information


COOKIES


The use of cookies allows Foyer général (a division of Darse Industrielle Inc.) compile statistics that are used to analyze website traffic and create advertisements.


ANALYTICAL TOOL


Our company uses the Google Analytics audience analysis tool to obtain demographic statistics about its visitors and statistics about their browsing habits. We may also use this data to better understand their behavior or improve the structure of our https://www.foyergeneral.com/ site. In addition, Google Analytics allows us to profile our current or potential customers in order to improve our product and service offering. To collect anonymous information and produce statistical reports, Google Analytics may use cookies, but without identifying you personally.


ADVERTISING AND REMARKETING


Our company uses Google Ads and Facebook Ads advertising tools to promote its products and services online as well as to increase traffic to its https://www.foyergeneral.com/ site. These tools use cookies and other technologies to track and analyze data, assess the popularity of content, better understand users' online activities, and serve targeted ads (including based on interests, site visits, demographics, etc.). The way Foyer général (a division of Darse Industrielle Inc.) uses Google Ads and Facebook Ads allows it to tailor its marketing practices to better meet the needs of its customers and display ads that the company believes may be of interest to it.


Disabling cookies


Any user is able to enable or disable the use of cookies by Google. To do so, go to the following address: https://support.google.com/accounts/answer/61416?hl=fr


You can also opt out of serving interest- or demographic-based ads on Google by visiting Ads Preference Manager. When you turn off this setting, ads aren't blocked. They still appear, but they're usually no longer related to your interests, demographics, or the sites you've visited.


Feedback


When visitors leave comments on the site, we collect the data collected through the feedback form, as well as the IP address of visitors for anti-spam protection purposes.


Media


If you upload an image to the website, it is not recommended to upload images that include location information (EXIF GPS). Visitors to the website can download and extract any location information from the images on the website.


Cookies


If you leave a comment on the site, you can consent to the use of cookies by entering your name, email address and web address. These cookies have been set up for your benefit so that you do not have to re-enter them when writing further comments. These cookies are stored for one (1) year. If you have an account and log in to it, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal information and is deleted when you close your browser. When you log in to the site, we set several cookies to save your login information and display preferences. Login cookies are kept for two (2) days and display preferences cookies are kept for one (1) year. If you select the "Remember Me" option, your login information will be retained for a period of two (2) weeks. If you log out of your account, the login cookies will be automatically deleted.


Content from external sources


Some articles on this website may include content from external sources (videos, images, articles, etc.). Content from external sources behaves in the same way as if the visitor were viewing them on the site from which they originated. These sites may collect data about you, use cookies and use, in turn, content from third parties and monitor your interactions with such content from external sources, including tracking your interactions with content from external sources if you have an account on this site and are logged into this site.


DISCLOSURE OF YOUR INFORMATION


All information provided by users of our website, whether personal or not, is kept confidential. Each employee of Foyer Général (a division of Darse Industrielle Inc.) is subject to compliance with this Policy. The use of this data is reserved for Foyer général (a division of Darse Industrielle Inc.) and suppliers and partners with whom the company has a business relationship. The information will be transmitted to them only if Foyer Général (a division of Darse Industrielle inc.) deems that such disclosure is necessary to guarantee the provision of its products and services. In all other cases, no disclosure of your information to any third party will be permitted. In the event that Foyer Général (a division of Darse Industrielle Inc.) needs to transmit one or more personal information to a party whose services have not been retained by Foyer Général (a division of Darse Industrielle Inc.), you will be notified in writing in advance. Only your explicit consent may permit such disclosure.


YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL DATA


If you have an account on this site or have left comments, you may request a file containing all of the information collected about you, including any information collected by our site. You may request to erase any personal information we hold. This does not include information collected for administrative, legal or security purposes.


WHERE WE SEND YOUR INFORMATION


Comments from visitors may be verified through an automated spam detection service.


ADDITIONAL INFORMATION


Protecting Your Information


We make every reasonable effort to ensure the security of personal information provided by users of our website. An in-house technician ensures the functionality of the server and the forms used for our website. In addition, Foyer Général (a division of Darse Industrielle Inc.) has adopted appropriate security measures to protect its customers from the loss or unauthorized use of their personal information, including credit card information.


Collection and Use of Information by a Third Party


Some non-personal information, as defined above, may be collected by a third party.


STATISTICS


To collect information about its users and their browsing habits, Foyer Général (a division of Darse Industrielle Inc.) uses statistics from the Google Analytics tool. When this information is used for the personal purposes of Foyer Général (a division of Darse Industrielle Inc.), it is protected by this Policy. However, Google Analytics may collect data for its own use. In this case, your information is collected, used and protected in accordance with its own Privacy Policy.


ADVERTISING AND REMARKETING


To create advertisements, Foyer Général (a division of Darse Industrielle Inc.) uses Google Ads and Facebook Ads tools. When the information provided by this service is used for the personal purposes of Foyer Général (a division of Darse Industrielle Inc.), it is protected by this Policy. However, Google Ads and Facebook Ads may collect data for their own use. In this case, your information is collected, used and protected according to their respective policies: Facebook Privacy Policy – Google Privacy Policy.


REMOVING AND CORRECTING YOUR PERSONAL INFORMATION


Sébastien Coderre is the Privacy Officer at Foyer Général (a division of Darse Industrielle Inc.). To remove your name from our electronic entry lists or to change the personal information you have provided, send us your request by email at foyergeneral@videotron.ca. You can also contact him by phone at 1-450-378-2518.


QUESTIONS AND COMMENTS


Our company encourages you to make any requests for information, suggestions or comments regarding this Privacy Policy. You can contact us at any time by email at foyergeneral@videotron.ca.